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Narrowing the age-based digital divide: Developing digital capability through social activities

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机构: [1]Aston Business School, Aston University, Birmingham, United Kingdom [2]Institute for Innovation and Entrepreneurship, Loughborough University London, London, United Kingdom [3]School of Culture & Creative Arts, University of Glasgow, Glasgow, United Kingdom [4]Department of Organ Transplantation, First Affiliated Hospital of Kunming Medical University, Kunming City, China
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关键词: digital capability digital divide healthcare information technologies older adults social context

摘要:
Healthcare information technologies (HIT) have shown great potential for improving the effectiveness and quality of healthcare services. However, the inequal ability of older adults to use HIT may limit their exploitation of these benefits. To narrow the age-based "digital divide", this research further develops the concept of digital capability and emphasises the link between older adults and their social context. Based on a qualitative inductive study of 33 participants, who included Chinese patients and their family members, we generate a novel theoretical model for understanding the process by which social activities may shape older adults' digital capabilities. Based on the model, we suggest two strategies that might encourage older adults to engage with HIT. This research contributes to the information systems (IS) literature by strengthening digital capability as a conceptual lens to investigate individuals' engagement with information communication technologies (ICTs). It also extends research on the social context for ICT use by revealing how social processes at multiple levels influence digital capability development. Finally, this study offers practical implications for governments and private sectors to encourage and promote ICT use by older adults.

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出版当年[2024]版:
最新[2023]版:
大类 | 2 区 管理学
小类 | 2 区 图书情报与档案管理
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出版当年[2023]版:
Q1 INFORMATION SCIENCE & LIBRARY SCIENCE
最新[2023]版:
Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

影响因子: 最新[2023版] 最新五年平均 出版当年[2023版] 出版当年五年平均 出版前一年[2022版]

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第一作者机构: [1]Aston Business School, Aston University, Birmingham, United Kingdom
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通讯机构: [2]Institute for Innovation and Entrepreneurship, Loughborough University London, London, United Kingdom [*1]Institute for Innovation and Entrepreneurship, Loughborough University London, 3 Lesney Avenue, London E20 3BS, United Kingdom.
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